LEGAL REFERENCE

Your Data. Your Control. Our Commitment.

At rajatoto, we handle your account information, payment records and gaming activity with the same care we put into every live table and slot lobby. This policy explains...

Account ProtectionPayment SecurityData TransparencyIndonesia ComplianceYour Rights
rajatoto Your Data. Your Control. Our Commitment.

Privacy Policy Overview

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Need Help With Your Privacy?

Email Support Contact our data protection team at [email protected] with...
Account Settings Log in to your rajatoto account and visit...
Data Requests Submit a formal data access or deletion request...
WHY THIS PLATFORM

Why Your Privacy Matters Here

Encryption Standard

All account and payment data travels over TLS 1.3 encryption. DANA, OVO, GoPay and QRIS transactions are tokenized to shield...

Audit Trail

Every login, withdrawal and game session is logged and reviewable in your account history. You control what data we retain.

No Sale to Marketers

We never sell your gaming preferences or contact details to advertising networks or data brokers outside our platform.

Third-Party Compliance

Payment processors and live casino providers we partner with sign data-processing agreements that match our privacy standards.

Breach Protocol

If unauthorized access occurs, we notify affected users and relevant authorities within 72 hours where required by law.

Annual Review

Our privacy practices are reviewed yearly by external compliance partners to ensure alignment with Indonesia and regional regulations.

BENCHMARKED

Consistency Across Our Policies

01

Terms of Service

Outlines account eligibility, gameplay rules and dispute resolution; privacy policy focuses on data handling.

02

Player guidance

Separate guidance on account limits and self-management tools; privacy policy does not cover harm-prevention mechanics.

03

Payment Terms

Details DANA, OVO, GoPay and QRIS fee structures; privacy policy covers how payment data is encrypted and stored.

04

Cookies Notice

Explains tracking and analytics; privacy policy describes how session and preference data support account continuity.

05

AML Policy

Covers identity verification and fraud detection; privacy policy clarifies which data subsets are used for compliance checks.

06

Dispute Resolution

Addresses gameplay and withdrawal complaints; privacy policy does not cover complaint storage — see retention schedules.

07

Cookie Settings

Let you opt out of analytics tracking; privacy policy remains in effect regardless of your cookie preferences.

PLATFORM SNAPSHOT

What This Policy Covers

Account Registration Name, email, phone and date of birth collected during sign-up...
Payment Records Deposit and withdrawal history via DANA, OVO, GoPay and QRIS...
Gaming Activity Bet history, game selections and session timestamps logged to your...
Device & IP Data Login device type, browser and IP address recorded for security...
Communication Logs Support emails, live chat transcripts and promotional messages you've opted...
Preference Settings Your choices for payment method, language, notification frequency and game...

Privacy Questions Answered

Account registration data is retained for as long as your account is active. After closure, we keep it for 3 years to comply with Indonesian financial regulations. Payment records are archived for 7 years. You can request deletion of older data where local law permits.

We share only your session ID and game-round data with our live dealer and slot providers — Evolution, Pragmatic, PG Soft — to facilitate gameplay. Your name, email and payment details remain on our secure servers and are never forwarded to game providers.

We store a tokenized reference to your preferred payment method, not the full card or wallet details. Your DANA, OVO, GoPay and QRIS account numbers are encrypted and never visible in plain text within our system.

Yes. Visit Account Settings to request a data export in CSV or PDF format, or submit a deletion request through our Privacy Portal. Exports arrive within 7 days. Deletion requests are processed within 30 days in supported Indonesia regions.

Your data privacy protections remain unchanged under any ownership transfer. We notify all users of significant policy changes and give you 30 days to opt out or request data deletion before any transition takes effect.

We use session cookies to keep you logged in and analytics cookies to understand which games and features you use most. This helps us improve your experience. You can disable non-essential tracking in your browser or our Preferences panel anytime.

Email [email protected] with any questions or concerns. For formal data subject requests, use our Privacy Portal. We respond within 30 days. Unresolved complaints can be escalated to Indonesian data protection authorities.